Step 1:

When you contact us you will be phoned back by a Lifesaver consultant who will organise a time to visit you when it is most convenient to you. Please review our checklist. Having the required documentation ready certainly speeds up the process. Once you have chosen the right loan for you, the consultant will help you to complete the initial application and documentation

Step 2:

The Lifesaver consultant will hand deliver your application to one of our experienced loan processors who will ring you and introduce themselves as your next point of contact. Their job is to present the application to your chosen lender in the lender’s required format and to assist you right through to settlement. The application is sent to the lender.

Step 3:

The lender approval is obtained. Sometimes more information or documentation from you is required. An approval letter is sent to you. If a valuation has not already been organised it will be ordered now to obtain unconditional approval.

Step 4:

Mortgage documents are mailed to you for signing, once returned, settlement is arranged. You do not need to be present at settlement, if purchasing your solicitor/conveyancer will attend. If refinancing we coordinate and act on your behalf as required.

Step 5:

Settlement occurs! We will notify you and remain always on hand to assist should you require our services further or need assistance. From time to time we will send you our newsletter to keep you updated on market changes and opportunities. Please feel free to recommend our excellent service to your friends, family and workmates!